Careers

We are looking for talented motivated calibers who are committed to deliver our customers with a unique experience

*We only review resumes and applications submitted through the website

Catering Officer – HRG

Responsible for loading and of loading all flight in Hurghada Station

Follow-up Catering Operation.

Location Hurghada

Ticketing agent- Amadeus Users

Answer the inbound calls and reserve airline tickets through the reservation system. Handle all customer inquiries to ensure customer satisfaction. Control and follow up on all communication channels. Analyze customer complaints with a focus on complaint reduction. Provide reports on customer feedback/complaints reports to Sales Team Leader or Management. Ensure constant engagement & a strong relationship with customers. Ensure that all complaints are received and handled efficiently in a way that exceeds our customers’ expectations.

Location Egypt

Security Quality Supervisor

  • Responsible for maintaining FlyEgypt Security Program for the network and any associated amendments.
  • Maintaining Company Security Standards and Procedures, preparing Security Bulletins/circulars and Notices for Aircrew and the ground personnel.
  • Focal Point for conducting investigations and preparing investigation reports into various forms of conduct and behavior and security breaches in Egypt or at any outstation worldwide.
  • Interacting with the Civil Aviation Authorities and be the voice for FlyEgypt if representing on any Deficiency Notices or failed audits at outstations.
Location Egypt

Station Facilitators

  • Reporting to station manager or his assistant.
  • Coordinating with authorities for arrivals and departures.
  • Escorting flight crews to/from aircraft.
  • Guiding passengers to gates.
  • Supervision of cabin cleaning internally.
  • Supervision of catering supply process
  • Ensure luggage is secured and well-handled
  • Filing Trip Files and distribute relevant documents to airport departments.
Location Egypt

Traffic Officers - Cairo Station (CAI)

Handling Ramp duties. Overall responsible for handling the Airport Service. Completes written and electronic reports and forms. Assists in preparation for and handling emergency situations. Provide Customer Support over phone and call management. Solve the passengers' problem and motivate the under command employees. Responds to aircraft and other airport emergencies and performs duties as directed. These examples are not intended to be all-inclusive. Other related duties may be assigned as needed.

Location Egypt

Crew Tracker

Assist in the travel arrangement of the crewing staff. Calling of Standby crew in the event of change or no show crew among other responsibilities as stipulated in the operations manual. Calculate legal FDP when crew members have encountered delays. Calculate legal FDP for all crew members utilized from Standby. The arrangement of crew duty travel. Follow up the hotel accommodations as required. Arrangement travel and accommodation for the crew as required. Handling of crew sickness, personal calls, and information from the clinics, the flight crew of flight and other duty changes. Assist with all crew issues. Keep an accurate and continuous crew watch and keep the crew system updated, including necessary documentation for all crew. Ensure that all crew members operate as per ECAR, and the Operator’s Operations Manual. Manage and maintain the master crew program. Communicate with the crew to ensure that they are informed about irregularities. Ensure that only crew members with valid licenses, ratings, medicals, qualifications, and passports Operate in accordance with the Operator’s Operations Manual. Find a cover for uncovered duties. Make sure that all flights are covered.

Location Egypt

CRM Supervisor

Manage the development and implementation of CRM strategies and customer growth programs. Handle all customers inquiries to ensure customer satisfaction. Monitor data quality and ensure proper transaction. Control and follow up all communication channels. Planning and implementing customer relationship management strategies that will encourage customers and retain their loyalty. Maintain and follow up customer relationships to strengthen company operations. Follow-up and implementation of high-quality CRM services Follow-up sales and daily CRM procedures Analyze customer complaints with a focus on complaint reduction. Provide reports on customer feedback/complaints reports to Sales Team Leader or Management. Ensure constant engagement & a strong relationship with customers. Ensure that all complaints are received and handled efficiently in a way that exceeds our customers’ expectations.

Location Egypt

Senior Payroll Accountant

• Expert in payroll accruals, payment, and GL accounts. • Effectively lead and manage all payroll dept. functions which includes payroll processing, payroll tax, benefit accounting & month end close processes. • Responsible that all documentation is available and/or stored properly and adequately. • Monitor progress of work within payroll operations and assume responsibilities as necessary during peak payroll processing times (holidays, store meetings, short-staffed, etc.). • Build & cultivate strong partnerships with HR, Associate Services, Benefits, Legal, Auditing Stores and other departments to provide expert guidance, resolve individual associate payroll issues as needed. Resolve conflict between company policy and regulatory compliance. • Experience in dealing with Tax authority and tax inspection. • Manage details and scheduling for all special pay cycles such as bonus payments, yearly or semi-annual loads & adjustments related to vacation, sick & related payouts. • Able and have the skills to transfer the payroll system into full automated system • Plan and manage ad hoc reporting, research and special projects as needed or requested to support the company's strategic direction. • Work effectively with departments throughout the company to ensure employee’s needs are met. This includes payments, forecasting, funding, etc. • Able to work under pressure.

Location Cairo

Chief Accountant

• Handle full spectrum of financial and cost accounting role eg. AR, AP, GL, forecasting, budgeting etc. • Extensive experience in payroll calculation & entries is a must. • Good experience in taxation • Responsible for day to day finance and accounts operations • • Perform a full set of accounts and ensure timely closing of accounts. • • Perform project cost forecasts/budgets, cost tracking, monitoring, and controls. • • Responsible for timely monthly financial statements, payments, cash-flow management reporting for submission to HQ in France. • • Review & approve payment vouchers & journal entries • Perform cash flow forecasting, budgeting and working closely with the operations and project teams in analyzing margins, variances and cost analysis. • Issue project cost reports for review and approval • Develop and maintain internal control and effective accounting system and policies for the setup. • Support CFO in ensuring that intercompany cost allocations are in line with management agreements and transfer pricing policy • Establish and maintain systems for cost-sensitivity analysis and early-warning of cost-overruns • Work with the respective departments on cost reduction initiatives Requirements: • Degree in Accounting/Finance/auditing

Location Egypt

Flight Dispatcher

Authorized to delay, cancel or reroute a flight if he found in his opinion the flight can’t operate or continue to operate safely as planned, with close coordination in this respect with the relevant departments.

Responsible for the preflight preparation, flight planning, and routes according to information indicated in the route manuals and approved company routes.

Responsible for the execution for the dispatch release and crew briefing system in compliance with ECAR part 121 sub-Part U so as to ensure the flight crew members are provided with and totally aware of all information related to the flight such as weather reports and forecasts, NOTAM, aircraft limitation, aeronautical information, flight planning, ATC flight plan, flight documentation, maintenance statues provision by its concerned supervisor with reference to MEL/CDL, en-route fuel availability and fuel requirements, etc.. in order to initiate and conduct the flight schedule safely.

Analyze the meteorological data and appraisal of the prevailing and anticipated weather conditions at the airdromes and throughout the air routes used, and dictation thereof to the flying crew members.

Location Sheraton Heliopolis

Accountant

• Review and verify invoices and check requests • Sort, code and match invoices • Set invoices up for payment • Enter and upload invoices into system • Track expenses and process expense reports • Prepare and process electronic transfers and payments • Prepare and perform check runs • Post transactions to journals, ledgers and other records • Reconcile accounts payable transactions • Prepare the analysis of accounts • Monitor accounts to ensure payments are up to date • Research and resolve invoice discrepancies and issues • Maintain vendor files • Correspond with vendors and respond to inquiries • Produce monthly reports • Assist with month end closing • Provide supporting documentation for audits

Location Egypt

IT Technical Support/Help Desk Engineer

Job Specifications • Troubleshooting user problems, software, hardware & mobile. • Install and configure users’ PCs, Mail, and different desktop applications • Support users issues across various IT Systems • Handling user network problems. • Handling user physical reallocation. • Maintaining users’ requests on Service Desk, Phone Calls, and IM. • Tracking and maintaining IT assets on Service Desk. • Troubleshooting, fixing and testing physical network elements (Nodes, Patch Panels, and cables). • Build and update OS system images for various users’ types. • Maintaining laptop backup. • Troubleshooting OS problems and solving application issues. • Report problems feedback and make documentation.

Location Cairo

Flight Attendant

Check cabin before take-off to ensure compliance with safety regulations. Give the “safety” presentation in a well-prepared manner. Welcome travelers on board and help them to their seats when necessary. Understand the duties of the assigned position during flight. Ensure the satisfaction of passengers by answering questions and offering them assistance. Monitor the cabin frequently for the entire duration of the flight. Adhere to established regulations and procedures. Remain calm and offer assistance to passengers in the event of an emergency. Give particular attention to passengers with special needs (children, disabled, elders etc.) Prepare accurate reports concerning any significant issues. Serve food and beverages and sell products.

Compensation and Benefits: Competitive Salary. Flying Hours, Per Diem, Medical & Social Insurance, Transportation.

Location Egypt